Refunds & Returns
Thank you for shopping with IndiaBasket.com. We want you to have a smooth and satisfying shopping experience. If you are not entirely happy with your purchase, please review our Refunds & Returns policy below.
1. Returns
- You can request a return within [2 days] of delivery.
- Items must be unused, unopened, and in their original packaging.
- Perishable goods (such as fresh fruits, vegetables, dairy, and bakery items) cannot be returned, unless they are damaged or incorrect at the time of delivery.
2. Refunds
- Once we receive and inspect your return, we will notify you by email/WhatsApp.
- If your return is approved, your refund will be processed to your original method of payment within [X–7 business days].
- Processing times may vary depending on your bank, card issuer, or payment provider.
3. Exchanges
- We only replace items if they are defective or damaged.
- If you need an exchange for the same product, please contact us at manage@indiabasket.com.
4. Non-Returnable Items
- Gift cards or promotional vouchers
- Discounted or clearance items
- Opened or partially used products
5. How to Request a Return or Refund
- Email us at manage@indiabasket.com
- Include your Order ID and product photos (if defective/damaged).
- Our support team will guide you with pickup or drop-off instructions.
6. Contact Us
- If you have any questions about our Refunds & Returns Policy, please contact us:
- 📧 Email: manage@indiabasket.com
📞 +1 9106599424 🇺🇸 (United States)
📞 +91 88600-00004 🇮🇳 (India)