Privacy Policy

Privacy Policy – IndiaBasket.com

Last Updated: August 19, 2025

Indiabasket operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Indiabasket is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include de-identified or anonymous data. Depending on how you interact with our Services, we may collect or process the following categories:

  • Contact details: name, billing/shipping address, phone number, email address.
  • Financial information: credit/debit card details, payment method, transaction confirmations.
  • Account information: username, password, preferences, security questions.
  • Transaction details: items viewed, cart/wishlist activity, purchases, returns, and cancellations.
  • Communications: customer support inquiries or other correspondence.
  • Device details: device type, browser, network connection, IP address.
  • Usage information: interactions with the Services, including browsing behavior and time of use.

Sources of Personal Information

We collect personal information:

  • Directly from you – when you create an account, place orders, or contact us.
  • Automatically – through cookies, device info, and interactions with our website.
  • From service providers – like payment processors, shipping partners, or IT vendors.
  • From partners/third parties – for marketing, advertising, or analytics.

How We Use Your Information

We use your personal information to:

  • Provide and improve the Services (process orders, manage your account, enable returns, shipping, etc.).
  • Personalize shopping (recommendations, promotions, and tailored experiences).
  • Marketing & advertising (emails, promotions, and targeted ads).
  • Security & fraud prevention (detect fraud, authenticate accounts, protect users).
  • Communications (customer support, updates, service-related notices).
  • Legal compliance (respond to law enforcement, enforce terms, and meet obligations).

How We Share Your Information

We may share personal information with:

  • Shopify (our hosting and commerce platform).
  • Vendors and service providers (payment processing, shipping, cloud storage, analytics).
  • Business & marketing partners (ads, promotions, personalized offers).
  • Affiliates or corporate group entities.
  • Legal or business transactions (mergers, acquisitions, bankruptcy, compliance with subpoenas or laws).

Shopify Relationship

Our Services are hosted by Shopify, which processes personal information to help us operate and improve. Shopify may use your data in combination with data from other merchants to provide enhanced features. For details, see the Shopify Privacy Policy.

Children’s Data

Our Services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect data from children under 16.

Security & Data Retention

While we take reasonable precautions, no system is 100% secure. We retain personal information as long as necessary to:

  • Maintain your account,
  • Provide the Services,
  • Comply with laws,
  • Resolve disputes, or
  • Enforce agreements.

Your Rights

Depending on where you live, you may have the right to:

  • Access/Know – request a copy of the data we hold about you.
  • Delete – request deletion of your personal information.
  • Correct – request corrections to inaccurate data.
  • Portability – request a copy of your information in portable format.
  • Opt-out – opt out of data sharing for targeted advertising.

➡️ You can exercise these rights by contacting us at manage@indiabasket.com.

Complaints

If you have concerns about how we process your data, please email us at manage@indiabasket.com. Depending on your jurisdiction, you may also have the right to escalate complaints to your local data protection authority.

International Data Transfers

Your data may be transferred outside your country (e.g., to Shopify servers). If transferred outside the EEA/UK, we rely on legal mechanisms such as the European Commission's Standard Contractual Clauses.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above and notify you where legally required.

Contact Us

If you have questions, or if you would like to exercise your privacy rights, please contact us:

📧 Email: manage@indiabasket.com

📞 +1 9106599424  🇺🇸 (United States)
📞 +91 88600-00004  🇮🇳 (India)