FAQs (Frequently Asked Questions)
- How can I place an order on IndiaBasket.com?
To place an order, follow these steps:
a. Browse our website and select the desired product.
b. Add the product to your cart by clicking on the “Add to Cart” button.
c. Review the items in your cart and proceed to checkout.
d. Provide the necessary shipping and payment information.
e. Confirm your order, and you will receive an order confirmation via email.
- What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, and popular digital payment wallets. At checkout, you can select your preferred payment option.
- How long will it take to receive my order?
The delivery time depends on your location and the shipping method chosen. Generally, orders are processed and dispatched within 1-2 business days. You will receive an estimated delivery time frame during the checkout process.
- Can I track my order?
Yes, you can track your order by using the “Order Tracking” feature on our website. Enter your order number and email address to view the status and tracking information of your shipment.
- What is your return and refund policy?
We have a comprehensive Refund and Returns Policy in place. Please refer to the dedicated page on our website for detailed information on eligibility, processes, and timelines.
- Do you offer international shipping?
Currently, we only offer shipping within [country/region]. We do not provide international shipping at this time. However, we are continuously expanding our services, and international shipping may be available in the future.
- How can I contact your customer support team?
You can reach our customer support team through the following channels:
- Email: support@indiabasket.com
- Phone: ++918860000004 (Monday to Friday, 9 am to 6 pm
- Are the products on IndiaBasket.com authentic?
Yes, we take pride in offering genuine and authentic products. We work directly with trusted manufacturers and authorized distributors to ensure the quality and authenticity of the products we sell.
- Can I cancel my order?
If you wish to cancel your order, please contact our customer support team as soon as possible. We will assist you in canceling the order if it hasn’t been dispatched yet.
- Do you have a physical store I can visit?
IndiaBasket.com operates exclusively as an online platform, and we do not have a physical store for visitation at this time. Our website provides a convenient and secure shopping experience.
We hope these FAQs address some of your concerns. If you have any further questions or require assistance, please feel free to contact our customer support team. We are here to help!
Warm Regards,
The IndiaBasket.com Team
